CLIENT SATISFACTION SURVEY

As part of our commitment to improving the service we provide, and to ensure that we comply with the Law Society Conveyancing Quality Scheme award we have been are accredited, we send our clients this satisfaction survey. We would be grateful if you could help us by completing this form.

First Name

Matter Reference

Surname

Who handled the matter?

Level of Service

Support Staff

Information/Advice Clear

Cost

Easy to Contact Us

Kept Informed of Progress

Were the costs of the transaction clearly explained to you?

Yes

Was your solicitor approachable and professional?

Yes

At any point were you dissatisfied with our handling of your matter?

Yes

Would you recommend us to others?

Yes

How did you hear about us?

Further Details

The Solicitors Regulation Authority suggest we collect testimonials for the firm and its solicitors, please tick here if you would like to provide one.

Thank you who would you like to write a testimonial for?

The Firm

My Solicitor

Both

If your testimonial is used for promotional purposes how would you like to be identified?

My name

My initials

I would like to be listed as Anonymous

I would like to be listed as Anonymous, but you may indicate the town I live in.

Please click here if you are happy for us to share your responses with the Law Society.

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